Let's see what reasons may be related to the lack of success at Login.
To avoid similar situations to the following, you can choose to save your hits on the site. BA Direto, when your web browser prompts you to do so.
Password problems on first access to BA Direct?
Confirm that the account was created correctly and has been account validation via the activation link sent to the registration email.
Please make sure your account activation email is not lost in your email inbox. Check for spam, junk, or junk mailbox.
The email should be subject to the following text: & #8220;Registration Information & #8211; BA Direct Extranet& #8221; accompanied by the registration email ahead.
If you have not activated your account, you have identified the reason why your login is not successful.
Therefore, it is not possible to recover the account using the option & #8220; Recover Account & #8221; as an account never existed.
Forgot your login details?
If you have forgotten your login details, please recover your account.
For this purpose select the option & #8220;Retrieve account& #8221; at Login Page.
You will be sent a first email with a link to generate a new password. Only after clicking that link will you receive a second email with your new password.
It is with this new data that you must log in.
Please note, however, if your browser suggests a password previously stored on this site. You should ignore this pre-fill suggestion on a first hit with your new data and then save the new hits.
For this, if your browser be the Google Chrome, click the key in the upper right corner of your screen, which appears next to the URL, to manage your saved keywords.
Make this process carefully, step by step.
After successfully signing in to your account, just go to & #8220;Profile> User Details& #8221; and switch to one new password you like it.
If the problem persists and you cannot recover your access for any reason, please contact us to report the problem to the technical department.
Thank you so much for understanding.
Technical support,
The BA Direct team.
